what do you do with something shipped to you home you didnt order
Source: https://meh.com/forum/topics/what-do-you-do-if-you-get-extra-items-you-didnt-order-from-a-company
Home
› what do you do with something shipped to you home you didnt order
Assinar:
Postar comentários (Atom)
Showtime of all, nifty monopoly pic!
I know what I should exercise, and want to practise - Merely.........
@mfladd thus the dilemma. I'm hoping someone chimes in with a story of listening to the red guy, and then I don't feel as bad for posing the question.
@mfladd I'chiliad the guy who looks over at the fiddling devil, who says, "Sure, get alee, proceed information technology!" And so I look over at the little affections and he says, "Meh, sounds proficient to me." J/K. IRL I had a short shipment from Amazon once, so I contacted and complained. They re-sent the entire shipment, not only what they had forgotten. I contacted them again, and they told me to just go on it. I guess their inventory was notified. I gave the extra Ukulele to my niece. http://smiling.amazon.com/gp/production/B0002GLMEK
@TaRDy I doubt any of the devil listeners volition post their feel. Affections 0:-) for conscience and karma phone call the company and tell them. See what they say. Devil }:-) Yea, then if they want one back they both have the same billing slips so proceed the nicer ane. Affections and Devil: We're skillful with that. ;)
@TaRDy I went to UPS in one case some years agone to pick upwardly a monitor I'd bought on Ubid. They brought out 2 large boxes. I told them I was simply expecting ane affair, only they insisted they were both mine. I figured maybe it came with a separate stand up or something, this was a freaking huge quondam fashioned box monitor. Got them habitation and opened them, the second box was a super nice printer. Looked at the box, but no proper name or accost, only UPS codes. Tried to look at the Ubid auction to see if information technology was a bundle, which were pretty common, but information technology had taken a couple of weeks to evangelize and the auction was gone from my business relationship. I really figured it was about 75% likely that the printer wasn't supposed to be mine, only I felt I'd done my due diligence when I told UPS it wasn't mine when I picked it upward. Ubid was kind of a business version of Ebay, without labels I had no style of knowing who information technology had come from or was supposed to get to. Surrendered and plugged in the printer, went and bought some photograph paper and printed out a bunch of meridian quality photos. A few days later on UPS calls and says it was given to me in error and they're coming by to selection it up, so acts all offended that I'd really used it when I tell them they need to give me time to disconnect and rebox it.
I spent too many years running my own shop not to tell them. Chalk up one for the Universal Depository financial institution of Karma.
12(edit: didn't know that was a thing)
(edit 2: is every thing a matter?)
@KDemo if the Net has taught united states annihilation it'due south that everything is a thing.
Contact the seller, inform them, and tell them they tin can accept it back if they send a UPS call tag/label or other equivalent that volition choice upwardly at my work address. It is the honorable thing; they can decide if its worth the trouble and price but I won't pay to transport it dorsum.
24Not i instant of hesitation - contact them and ask what they want done with their inventory.
9@RedOak i did only that and they said they could ship me a call tag and that i can pay for the return and they will give me a credit for the shipping to use at a later date. your thoughts
@GiftShopper I'm not sure what to make of you… normally when a thread this quondam gets dragged up from the depths of time I think advertising spambot, especially when done by a just-registered account, but your mail isn't advertising anything or linking anywhere so I'm at a complete loss… so um… hello!
On the topic of your mail service, tell them they can pay for the shipping. They made the mistake, not you lot. Issuing you with a credit is to their do good, not yours, considering it brings you lot dorsum to shop with them once more. If they want their inventory back, it behooves them to spend their money to get it shipped back. You lot're already giving them your time (which has monetary value really) and effort to make them aware of the issue and will doubtless be giving them more time and attempt getting the thing shipped dorsum one time they go a label paid for and get it to you, at that place's no reasonable reason why you lot should also pay to ship the thing for them.
@GiftShopper respectfully, I don't believe you. No sane seller would expect the recipient of the mis-shipped item to pay to have it shipped dorsum.
But you lot got two folks to respond to you, so congrats on that.
"GiftShopper joined us one day ago"
Tag @jbartus
@RedOak Frankly I observe impossible to believe too!! I have never had anything similar this happen to me earlier. This is the first fourth dimension I have ever reached out to a blog. Just couldn't believe what they were saying, so at present I will let them know they can take it back at their expense up front end and they demand to arrange for pick upward, Thanks to all of you for your responses.
@RedOak plenty of insane sellers out there. Also on the ane mean solar day ago fleck, they actually joined today. Information technology's a long continuing display problems that I just assume has been given"won't ready" status due to the express touch on. That said I'll tag @shawn only in case they somehow missed it.
I always causeless that when a cashier makes a mistake in my favour the virtually moral thing is to betoken it out then I'one thousand charged the right amount... but then I was told by someone who worked in a shop that errors like that count against the cashier and that I could seriously fuck upwardly someone's chore by doing the "right" thing. Of course a $200 detail is a whole different ballgame than getting an extra avocado or whatever, but in that location's still the risk of getting a warehouse packer in some deep shit over a small error. The morals of information technology are a lot tricker than at outset glance.
15@Starblind I concur, that's why this dilemma is your fault. The all-time/worst function is, the second item was a more expensive and nicer model, yet the packing skid and tracking numbers were the aforementioned, 2 different boxes.
@TaRDy the goat blame carte - dainty! you may take been the first this month to play it.
@Starblind Merely call up of the flip side, nobody does the "right" thing and the company loses a lot of money through the errors of said person. Eventually someone in accounting figures information technology out and that person is fired (out of a cannon, into the dominicus), or worse your favorite grocer goes out of business. Mistakes are ok, as long as you acquire from them but if yous don't know you're making them then how tin can you improve?
@Starblind I know some places make the person whose drawer is brusk makes the cashier pay for the short. I'd tell them (and have done so in the past).
Nosotros always let them know. Lots of times they say "just keep information technology", other times they desire it back.
Last month we went shopping at CostCo and bought two bags of cat nutrient. On the way out to the car, I was checking over the receipt and noticed they'd only charged for ane and said something to my hubby. He said "you know what y'all have to do".
And back into the shop I went with the receipt and paid for the 2d bag of food.
@lisaviolet so the cashier screwed upwardly and the person checking on the manner out missed it too?
@ThatsHeadly They're actually merely at that place to scare people out of shoplifting. I don't call up half of them can even count...
@ThatsHeadly Seems like they pick the about expensive-looking thing in the cart and make sure it's on the receipt.
@ThatsHeadly Yep. This was the first time in over twenty years this happened. Someone has always defenseless it in the past.
@lisaviolet that trait, at least, indicates you establish a gem of a married man.
@lisaviolet we've gotten to know the door-checkers at both our principal Costco and SAMs. Information technology totally depends on who is checking. Some are more interested in a smile, whilst one careful lady seems to count every item in the cart. Their exactness also seems directly associated with the length of the line attempting to leave the store.
@RedOak Information technology is nice to marry someone with many the same core values, that's for sure.
@lisaviolet yes. A practiced and happy marriage requires effort and shared values make things go a lot smoother!
Got a second delivery of a several hundred dollar wine commitment in one case. Doing the correct thing was never harder…
eightWhat if.... the company took their jolly expert time sending out the paid and charged item. Over a month of where is my stuff that ive already paid for. Terrible customer service, rudeness, etc. Finally at the finish of it all, they accidentally send double. Approx value $175.
@ongware My referenced feel was nothing like that, they sent the extra wine because something was boogered up with tracking and they thought I never got information technology. Actually overnighted it. So that level of CS, information technology's a no-brainer… they care for you lot well, you care for them well. What you're positing, well, I'm not above admitting to beingness selfish plenty where that would be very hard. If shitty CS is wasting my time and not even trying… where is my motivation to try? Why waste matter my time for them when they've already wasted my time for them? Not that information technology magically becomes ethical, only there does come up a point where it is very, very hard to care.
Legally anything extra they send you is yours, mistake or whatsoever. Ethically, do the right thing.
xiiiOrdered a $60 table saw jig to cut coves with and received a $450 router motor. Contacted the vendor and asked if they could misroute the table as well. Instead they sent a return slip and a $20 gift document.
8And then, in theory, and normally in exercise, I do the right thing. The more expensive the item is, the more likely I am to do the correct thing. Only, customer experience leading upward to that betoken plays into my decision, whether I want it to or not.
On a smaller scale, I actually chose the red guy final night. I placed a pizza social club online last night through Dominos. (Of the ii that deliver here, they're the best in terms of pizza, cost, and service.) I ordered five pizzas (3 pepperoni and bacon, one pepperoni and sausage, and 1 olives and mushrooms for my husband) and 2 orders of breadsticks. Ten minutes later I place my order they call me and tell me they're out of mushrooms. Grrr So, I replace that pizza with a pepperoni and sausage. Half an hr after that, delivery guy pulls up and starts pulling out my pizzas. Looks a lilliputian horrified when he looks at my receipt. He just has two pizzas. When he pulled up to the drive-thru window, they only gave him a small part of my order and sent him on. So, he gives me two of my pizzas and says he'll be back with the rest. I have them up and let the kids start eating and go back out to wait for him. When he gets back I have the society and don't actually pay attention to information technology until afterwards I consume. That's when I realize they gave me an actress pepperoni and bacon pizza. I decided I deserved information technology at that point. If you read all this, y'all probably deserve one, besides.
@PurplePawprints Your hubby has terrible taste in pizzas.
Oddly enough, one of our doctors bought lunch for us final Friday. I didn't take a patient so I was asked to go pick upwardly the five pizzas that were ordered. I was handed 6 pizzas only didn't fifty-fifty realize it until I got across the parking lot to put them in my car. We society plenty from that shop (who has screwed upwardly previously) that I wasn't about to waste material more of my valuable lunch time to accept information technology back.
@cinoclav I think information technology'due south his way of guaranteeing that he won't have to share. Also, I'm glad I'm non the only one to go on the free pizza.
I was also annoyed that they didn't do a birthday message for my child or a message that I asked for when I ordered the week before. I run across all the pics online about pizza places cartoon on the boxes, but they don't do that here.
@PurplePawprints I definitely deserve an extra pizza. ;-) Great story though.
@PurplePawprints another mode to assure no sharing - be the only meat eater in your family. And bonus points when meat eaters are in the room - be a cheese-detester, ordering the pizza minus cheese!
@RedOak My mom, who in her final years lived on beer (depressed, self medicating, it ended up killing her), wouldn't have any in the fridge. That way she could offer somebody one knowing they'd refuse. Left more for her.
@RedOak It was her choice. Towards the cease I think she was ready to exist helped, but the damage to her brain was likewise much. In one case she was in a identify where she couldn't have her beer and cigarettes, she pretty much gave up. Her brusk term memory was crap (she didn't remember me being at that place the twenty-four hours before - for 6 weeks). She didn't remember my phone number. Merely she chosen one of her nieces in Ireland from the facility telephone (which I didn't find out until I notified my cousins of my mom's passing). That simply amazed me. .
The brain. It'south magic....
@lisaviolet that it is. I wish we understood it better. Lost my dad to Parkinson's two years ago 2 days ago.
@RedOak Oh, I'1000 lamentable for your loss.... (((((RedOak)))))
@lisaviolet I don't know how I missed this before. My dad has been in that same 'identify' for shut to ten years. He has alcohol-induced dementia which has as well destroyed his short-term retention. People just don't realize the harm of long-term, excessive alcohol usage. I'chiliad his guardian at present and he's had to be in a facility for the last 10 years because he tin't alive alone and he'd be dead past at present otherwise. I recall he'd take preferred that consequence to this though....
@PurplePawprints She had moments of lucidity and I recollect it was during those periods that she decided she did not want to live. She quit eating. She started hiding her food if they didn't lookout her eat. I'd find information technology during my visits.
On February 20, 2008, I went in to visit her. One of the nurses told me "she's just playing you, she's fine when y'all're not around". That nighttime, they chosen to allow me know she'd passed away (she had a DNR).
Fifty years to the 24-hour interval she became a naturalized U.Southward. citizen.
Ten years is a long time. My mom was in the facility for half dozen weeks. You are a wonderful, caring child to even so abet for him.
Other than my pizza story higher up I generally believe in karma, especially with an expensive item. However... I may consider calling the company, telling them what happened and asking if maybe they'd let me keep the nicer production in exchange for my sending back the original and crediting back the more expensive one. Worth a shot and at to the lowest degree you would know you lot got the picayune bonus out of it with their approval.
3Tell them. It'southward the right thing to do. You don't need the negative karma that brings. Y'all practise the right matter and hope that if it'due south anytime your mistake, that someone does the correct affair for you lot.
5I always try to practise the correct matter merely sometimes the merchant makes information technology difficult.
One fourth dimension, at Walmart, I paid greenbacks for a $7 dollar item and gave the cashier a $10 neb. She gave me $13 in change. Later I pointed out the fault, she argued with me telling me that I was wrong and she did non make a mistake. My response was to say "Thank you" and walk away.
Then at a bodybuilding website, if you order over a certain minimum, they send y'all a pocket-size towel for free. When I say small-scale, I hateful very small. About ten" 10 8". Really a slice of crap. Anyway, when I got my order, there were ten towels included. I called the company and they did want the 9 extras dorsum. I asked them to send me a label and they refused. They wanted me to pay for return shipping and I refused. So the CS rep called me a thief considering I told them I'm keeping them until they come up up with a way for me to send them dorsum without me having to pay anything actress. He threatened to charge my credit card for the 9 towels. I advised him that would exist a very piece of cake chargeback due to them being a MOTO merchant and not having whatsoever documented guild for them (I worked for the credit carte industry for eleven of my 25 years banking experience). He again chosen me a thief so I politely gave him my phone number and said the ball was in their court and to call me if they change their mind and I hung up. I am not going to pay for someone else's mistake. Never heard back from them.
I ordered a bluetooth keyboard from meh and received two instead. Contacted customer service and they said to keep the extra ane. Best CS feel ever!
@sammydog01 Nope. Being a vegetarian, I bought a lot of soy poly peptide from them.
@cengland0 I meant the CS rep, non you. You seem similar a completely balanced individual.
I had an lodge shipped to me once, the company reversed the order number of someone elses and it matched mine from a week previous. It sabbatum on my front deck a couple days in the snow, cause it was delivered equally it was snowing and I didn't look crusade not expecting anything.Child (22 yr old) tells me my stuff is here opened it crusade the box was falling autonomously. Chosen the place asked them what to do, they transport a label, but I tell them I need some kind of heavy duty box to send information technology back cause the box was all damaged.(particular was like 40lbs. I don't keep boxes I recycle) They say ok nosotros'll figure something out. all the same haven't heard annihilation after a year.....guess they didn't want their $500 worth of stuff
4@padragon And you exit us hanging without telling us what it was?
@padragon information technology was ammo, my caliber and everything. been having fun shooting
I went through the drive-thru at McDonald's the other day and ordered a medium size quarter pounder combo with a root beer. They handed me a large root beer and my sack o' nutrient. I figured, "Meh, probably charged me for a large. No bigz." I get home to find I had been given the wrong order! "Y'all bastards!" But wait... this is a 20 slice craven McNugz repast with big fry! Checking the receipt I was just charged for the medium burger meal. Winner! They even gave me sweet n sour sauce like I like. The only thing that could have made this more crawly was if they had given me extra straws in the handbag.
11I kept the extra/wrong stuff for myself and didn't tell a sole until this day.
@medz In this case, if you took the time to bring that nutrient back and tried to correct the issue, they would have just thrown information technology all away so this is probably the only scenario that I can run across in keeping the actress and it being okay.
@cengland0 I have gotten extra food at restaurants. They never want it back unless the plate hasn't left the servers hand even so. Fast food restaurants never want it back. Decades ago, when I sometimes ate at McDonalds, they would give out coupons for gratis soft serve cones whenever they screwed upwards an order. (Might have been just ane possessor did that.)
@hamjudo Every time I've returned a wrong order to a fast food eating house they've taken the wrong food back and thrown it in the trash. :-/
@medz as often every bit they brusque me when i'm in too much a hurry to correct it, i rarely give back extra food
Not only practice I want to and commonly do the correct affair, I have a conscience which, partly past birth and partly bred by family and the steroids of pentecostal-holiness fundamentalism (which still haunts me, though I've done much to effort to kill it), volition mercilessly torment me, sometimes for months and years after. And my experience is that it commonly, in fact, pays off to exercise the right thing. Fuck karma; it normally pays off in the immediate context, in adept volition, if not always manifest generosity from the folks I declined to screw over. Which, yeah, I often feel guilty well-nigh the fact that I've benefited by my ostentatious dogooderness.
I volition fifty-fifty extend irrational effort (and thus magnify my personal cost) to rectify an error, only so I can appease that bastard conscience. "In your confront, bitch; yous can't concord this one over my head."
Simply sometimes--especially after I've made one, or ii or 3 attempts to make things "right"--a combination of poor customer service, diminishing returns, total pointlessness from a utilitarian perspective, et al. will compel me to only give up.
And there have been a few times I've simply done the wrong thing (I'm sure I convinced myself that the overall cost-benefit was on my side); that'due south how I know about that bastard of a conscience.
Oh, and food service: Honestly, most places it'southward a flake of a tossup whether yous'll actually get what you asked for, and so those times when they give you a trivial more or a little different and it'south improve are more than made upwardly for by the times you lot got shafted. And what, are they gonna re-inventory that cooked food? Yeah, that'd be fucked up.
For me, information technology is instance past case. If I think that the visitor in question is a greedy whore-monger then I might keep it. If it is a dear mom and pop or a respectable establishment or if a particular person'southward donkey is on the line I will "practice the right thing."
ivI was working retail years ago. I went to the banking company to exchange big bills for minor bills. I got six hundred dollars extra. I returned it earlier the stop of the shift, otherwise the teller would have lost her chore. I ever got swell service at that banking company branch after that.
Most of the errors are much smaller. Back when Meh'due south shipping department wasn't as efficient, Meh double shipped Vermont American tools and some other cheap stuff. Both times, Meh said I could keep the extra. I got a few dollars worth of extra thousand micron optical fiber once. They permit me keep that too.
Information technology seems I always come out ahead in some way when I point out mistakes in my favor. And then far, honesty has always been a win.
@hamjudo Way back when, on payday I used to go to a grocery store on the mode dwelling house from piece of work. I'd buy my groceries and pay for it with my paycheck and get alter.
I never counted the change right there, I'd look until I was domicile and the groceries were put away. So, groceries put away, I count the change. She gave me the amount of my cheque and didn't pay for the groceries. I call the store. She'd already gone home. I left my number, she chosen the next day and was really pretty rude about the whole thing. I collection the twenty miles to her store and gave her what I owed, but I was kind of bellyaching that she wasn't nicer.
Once, back in the early 70'southward, I found $lx outside the post office. The three bills were rolled upwardly and tied with a rubber band. This is when I lived in Gaeta, Italy.
So I brought the money habitation and showed my parents. I was a immature teenager at the time. My parents said that it was a lot of money -- probably someone's entire paycheck and I should endeavour to find the rightful owner of the cash.
I brought it to the post office and gave the coin to the teller and explained what happened. Said if someone was looking for it that this was their money. I left my proper noun with them and then if nobody claimed information technology inside a week, I will become the coin back. This was in Italy, remember, and then nosotros didn't have a telephone. It was too expensive of a luxury to have phones over there during that decade.
I went dorsum a calendar week subsequently and asked about it and was told the money was claimed. So a sinking feeling in my heart occurred. How did I know he wasn't telling me a lie and kept the money for himself? There was no fashion to show information technology 1 way or some other. I felt I was taken advantage of due my inexperience and age.
Now that I'k older and wiser, I would handle this totally different and not rely on a 3rd political party's honesty to brand sure it gets to the rightful owner.
@cengland0 Something similar happend to me at Walgreens. Nosotros were leaving the store and I found a $l nib. I told the managing director I institute some money on the floor, gave him my name and phone number and said to call me if someone came in and said they dropped money. I didn't tell him how much it was. I knew if I gave him the $ it would never brand it to the rightful owner even if he/she came back. I don't trust anyone. This way, if someone came back and had the correct corporeality, it was the rightful owner. I never got a call. Kept one/2 and put 1/ii in the basket at church.
@wildmomo At that place is probably a minimum dollar amount where I would but keep the money and non say annihilation. In the 70'southward, $lx was a lot of coin. If I constitute that much today, would I proceed it? Hmmm.... I know if I found $10, I would go on it. If I found $1,000 I would tell someone. So where is the line based on the value of money today?
Suppose I have to wait until I find a boat load of money once more before I'll know.
It depends.
I actually had amacrap ship me something I totally didn't order. I told them to send me a return label, by mail, i would not impress 1 out, nor would i take the item to the post office.
this was non a mishipment, this was i didn't lodge a affair and they sent it to me. I offered to ship it back as long as information technology wasn't an inconvenience.
all the offered was me to print a label and take it to the postal service office. They never got it back.
I fall into the "Depends on the cost and the merchant: army camp.
Though Williams Sonoma can go right to Hell later mis-shipping me cocoa mix instead of peppermint bark, so scheduling a UPS choice-upward to my house with no box provided.
So the moral of the story is if you lot got some slightly-dented cocoa mix from W-S, check for razors.
I got an extra Galaxy S3 in the mail from TMobile a couple years agone (when they were worth large $$$). I ordered one and received a second one a few days after the receiving the first. After calling almost it, the lady on the other line admitted that they had absolutely no record of the serial number on the 2nd one I received, but they however asked that I ship it dorsum. I almost wish I had only kept my mouth close :)
2Amazon sent me a 2000 dollar gaming laptop instead of the 400 dollar i I ordered. I called them and confirmed the sku on the box and told them that the laptop was different. CS told me they had no record of that gaming laptop and to keep it. They apologized that I had to contact them about this and fifty-fifty credited my account 50 dollars.
12@xarous that totally sounds like Amazon. They seem to be blinded past striving for world eastward-commerce authorization and accept picayune interest in ever doing much more than breaking even on the bottom line!
I wish meh would send me something complimentary :/ amaxon send me similar 500 buvks worth of shit . One shirt was thw wrong color .i complained I recieved even so stuff again ... told them and i got a refund . Um ... i stopped telling them shit :/
2I ever tell the business, just their attitude determines how far I'll become to arrive right.
One time at my bank (a local credit marriage where the tellers all know me by proper noun) the atm outside gave me an extra $xx. I took it in to them and they were grateful. I figure if the atm ever shorts me $20 they will believe information technology.
Some other time at my local Wal-Mart, I was buying several items including 2 large bags of dog food, probably $50 worth. Information technology was some holiday, maybe New Year's Eve, and the store was crazy. The cashier rang up all the regular size items on the conveyor belt, but didn't become her gun and scan the dog nutrient. She tells me my total and I tell her "I too have this dog food hither that you lot didn't scan". She gives me a blank await and restates my total. I say "You didn't scan this canis familiaris nutrient" and she smacks her lips with attitude and once again states my full. I just said thank you and swiped my card and enjoyed feeding my dogs complimentary food. My all-time guess was that she was angry about working the holiday, or beingness held by when she was supposed to get off, and she was somehow doing her function to become even.
And once this upstart e-commerce experiment sent me eleventy 39" TVs I didn't guild by air freight. I took pictures and alerted them but they permit me keep them. I'g still giving TVs away, just I continue to shop at that site every day.
Actually, at to the lowest degree at big websites, keep the free stuff is a common response. Several people take cited Amazon incidents already in this thread, and I call up articles virtually a couple of people ordering new ipads from Best Purchase, being sent cases of 5 units, and existence told to keep the extras when they contacted customer service to report the mistake.
@djslack my policy is similar to yours. I always try to inform if in that location is an mistake, I try twice. Later that it is not my problem, I don't have to feel guilty if they employ stupid people. I also don't finish if I set off the sensors on the way out -- I don't steal, your employees failed to their job. They can chase me if they care enough :)
Generally, I contact them and let them decide how to handle it. I'm not going to put a lot of effort or expense into fixing their mistake, just I'k willing to cooperate within reason. If they provide a prepaid shipping label, I'm willing to drop the bundle at the UPS store on the way to work. Etc.
Price is also a gene. If I buy xx $1 items and receive xx one, it'due south not worth my fourth dimension. I have taken the aforementioned approach when I was shorted and just received xix units, so fair is fair.
Finally, there are companies where I would shut up and keep the haul. For case, AT&T owes me a $75 rebate. I contacted support three times over a six month flow simply to this day I still haven't received the rebate. If AT&T accidentally sent me an iPhone half-dozen or Galaxy S6, I would savor the karmic balancing with a articulate conscience.
According the the Federal Merchandise Committee, yous have NO obligation to practise anything. All the same, I always call the seller to ask if they want to ship a return label simply to go some Karma points. Interestingly, I was mistakenly sent a yoga mat from Amazon and it took me over 20 minutes on the phone to render their item. I learned my lesson....the mat was worth nether $15 but they wanted information technology back anyhow..........I should have charged them for my time :-)
5@Joelmw's story reminded me of a conundrum I faced...
Many years ago in youth, I bought and had installed several accessories for my truck. I don't remember the exact $ but the correct total bill would have probably been something like $600-700.
A year later was I was going through some papers and noticed the invoice did non include a $200 accessory.
Procrastination meant that even tho I drove by that pocket-size concern probably one time every couple months, I never seemed to have the invoice with me so I could accept cosmetic action.
When my conscience finally steered me to go back and make information technology correct, the business had closed. Immature and dumb. Nevertheless bothers me a fleck decades later. And steers me to do the correct thing today.
Information technology's hard to notice the time to correct someone else's mistake unless it negatively impacted you lot. You shouldn't feel bad about it. It'southward not like you left the store knowing the receipt was incorrect. Yous would have had it corrected then and at that place if that was the example. Fifty-fifty a depository financial institution wouldn't give you lot back money it incorrectly took from your account after a period of time. They should take caught their own mistake through proper auditing procedures instead of relying on you to find an error a twelvemonth subsequently.
The Popeyes on the way home from work gets my order wrong by and large, and I am not exaggerating ane bit. It's to the indicate that when I order from the drive through I check information technology I front of them before I pull away. Despite the inconvenience I still go there because when I go inside with my receipt to complain that I ordered 5 strips instead of wings, they allow me continue the wings and give me 7 strips to apologize.
4This is a tangent topic I know, related to the free fast food topic in a higher place...
@mehdaf we avert bulldoze-thru even if nosotros are taking out. Many fast food places spiral orders up as well often. We get inside to order.
@mehdaf I am mad for Taco Cabana refried beans (made with bacon grease, those demons). I consume there quite often, and on occasion they will give me charro beans or black beans instead (which are perfectly dainty but not what I want), so I always check in-store. They always offer to remake the plate, and are more than than happy to just give me an extra side of refried instead.
If it's a small dollar item it probably costs more to render information technology and I just keep it. If they are already aware of the error and send a return label I'll make sure it gets returned. I've received two items when I ordered one (nether $3) and a stick of deodorant I didn't guild at all. I wasn't going to waste my time contacting them as I knew they wouldn't have me send them dorsum.
5@triciad If it's non obvious, my comment is based on online ordering.
Another amacrap moment. One of the ladies at work ordered these actually cheap (inexpensive) earrings. Information technology was nether $5, I think closer to $1 and with prime free to send. She got 5 pair of them instead of 1. Several of us enjoy those earrings now.
Some companies, I agree, I don't feel at all distressing for when the mess upwardly.
My recollection of the specifics is a bit hazy, simply..
Years agone when woot was even so woot, a friend ordered three hard drives. One of the drives arrived DOA and contacted customer care. They shipped him out iii replacements, then a few days later sent him three more than.
For any reason, he contacted them again and said "hey, thanks for the drives, but ane of these is expressionless as well", and that turned in to some other drive being sent.
When I told him a while back about meh (and the folks behind information technology), he said "Call me if there's every whatever hard drives for auction".
I but bought the damn camera.
3Keep it, motion out of land and lay depression for a few months.
5Final yr I ordered a bunch of deck furniture from Dwelling Depot. About half of the items were purchased in-store, the remaining ordered and scheduled commitment. The delivery folks left it exterior (equally instructed) but accidentally left a box that wasn't role of the order (literally had someone else'due south address on information technology).
I chosen HD and they asked if I would bring it back to the shop. I explained that information technology was the tile tabletop for a table I didn't order and information technology weights well over 100 pounds. I'm not going to break my back for your mistake, can y'all just send the commitment folks back to claim it?
He paused for near 30 seconds and literally said, "Congratulations, you have yourself a complimentary tile tabletop". But I don't want it, I told him. He said I tin dispose of information technology as I see fit.
I kept in in my garage for while wondering how I'm going to bargain with this monstrosity. In the end, I put it out (still in box) on my curb with a sign that read "FREE TILE". It was gone by the fourth dimension I got abode from work that day.
@ACraigL I'd have made me a table.![]( ":grin:")
@moondrake Yeah, not so easy… first off I just bought a table, and this one wouldn't match anything. Mostly it was pre-cut fitted tile for the table I didn't take. I could take done something with it, but didn't accept the involvement in doing so, specially after all the shopping, unpacking and building of the piece of furniture I wanted in the first place.
I'm certain it found a adept home.
I let them know. I'd do the same if I was shortchanged.
threeI offer to send it back if they send me via snail mail a USPS render postage sticker with pre-accommodate volition call.
threeI won't print ane out and I won't become to the mail function to drop it off.
Legally it's yours.
In August I ordered a Go Rhino safari rack for the Blazer. 5 feet x 4 anxiety, nigh 50lbs. It was drop shipped from the manufacturer via UPS. UPS took the term "drop aircraft" a chip too literally. The package arrived beat AF.
I contacted the seller. They bundled a replacement, told me UPS would come collect the damaged rack. three weeks later, replacement rack arrived… beat AF. I tried to get the UPS driver to take the commencement one with him, only he said he tin't, and gave me a phone number to call. I called, got the runaround, and eventually told "since you aren't our customer, we can't really aid you". Then I called the vendor I ordered from. They told me UPS would contact me in a twenty-four hours or two.
Another replacement arranged, and I suggested I'd be happy to pay a footling extra to have the rack properly padded and packaged. "Non necessary, we've contacted Go Rhino and included special instructions to pad and double-box your order."
Last week the 3rd rack arrived. Yous guessed it… no special packaging, and beat AF.
I at present have three of these racks in the garage and UPS doesn't seem to have any interest at all in collecting them. I tried the vendor over again, got the aforementioned "UPS will contact yous in a few days" flake.
All 3 are functional, with damage being cosmetic. Dents and dings, scratches, etc. But nevertheless quite capable of performing the functions it was designed for. I but don't want a beat down rack permanently affixed to my lovely Blazer.
I figured I'd give UPS another 4 weeks before I disposition them. Probably proceed the all-time of the iii and sell the others on Craigslist or something. I tin't be havin' 'em gob upwardly my garage forever, innit?
@ruouttaurmind neat rack. I but plopped a Thule Canyon XT on my Crosstrek.![]( ":D")
@jbartus![]( ":thumbsup_tone1:")
![]( ":thumbsup_tone1:")
Coulee XT and Go Rhino SR10 were both on my radar. Information technology came down to whichever I located at the best price. Found the large (60x40) SR10 with brilliant aluminum ferings at Summit Racing for $238 incl. shipping.
Of course now that I know Get Rhinoceros is incapable of properly packaging a rack for transit, I'g back in the hunt for the Thule at a price.
@ruouttaurmind to exist off-white the issue is UPS not Get Rhinoceros. Fifty-fifty my Thule rack got banged about a chip in shipping, one of the tube ends of the halves is very slightly out of round due to mishandling.
@jbartus Maybe shared blame. UPS handled the packages roughly, only Go Rhinoceros uses a single layer cardboard box and admittedly zero padding of whatsoever kind. The racks are oversized, and weigh virtually 50lbs. Ideally they would utilize heavy paper-thin, and the corners would exist padded.
If I received one damaged, even ii I'd be pointing to UPS. Just 3 in a row? Isn't this indicative the packaging isn't advisable for common carrier transport systems?
The confusing bit to me: I also purchased Become Rhinoceros nerf confined and a grill/castor baby-sit. Both items were packed so securely it was a task to open and unpack them. Go figure.
¯\_(ツ)_/¯
Half a dozen or then dents like this on each rack, with the pulverization blanket cracked and flaking off in several spots.
@jbartus Last weekend eBay had a bonus eBay Bucks offer. As I was browsing, one of the "suggested items based on your browsing history" was the Go Rhino rack I had received then many damaged times.
I knew ameliorate, but the cost was $lxx lower than the "deal price" I paid before. Plus an additional $20 in eBay Bucks. I threw the dice![]( ":game_die:")
and tried 1 final fourth dimension to purchase that stupid rack.
/8ball Did the rack bear witness up in stellar condition?
![]( ":8ball:")
My reply is no
And 8ball does it again! The latest rack is just as beat downwardly every bit the others.
What's that definition of insanity that says something like "repeating the aforementioned deportment, expecting a unlike result"?
@ruouttaurmind Nosotros already know you lot're insane, 'crusade y'all hang out here.
@narfcake Yep, I've got the T-shirt, also.
@narfcake I would recollect the manufacturer would recognize the problem and take a couple small-scale, inexpensive steps to resolve. OR I would expect UPS to cease accepting them for shipping since the manufacturer has been making claims confronting UPS for "impairment in transit".
I take four of them at present… maybe I should endeavour to corner the market?
@ruouttaurmind cornering the market in damaged baskets? Here'due south some eye processed for you.
@jbartus Not sure which is more sexy… the machine or that lush, green lawn!![]( ":yum:")
@ruouttaurmind It's not as lush and green as the photographic camera makes it look.
@jbartus I live in the desert. Anything more than cactus and gravel looks lush to me.![]( ":thumbsup_tone1:")
Legally? Afaik nada, yous can proceed it. Otherwise companies could simply ship you extra products by "accident" and demand you pay for it.
Ethically? I'm probably one of they few people that really gave Meh money when they sent me an IP cam. $xx iirc.
I didn't have to, but hell, I like meh.
I'd contact the company and let them know. Most companies don't care and let you proceed information technology, although if they want it back they meliorate exist willing to pay the postage imo.
Tangentially, I did send them a altogether card (the one included with an older Fuku) somewhat recently. They never replied![]( ":(")
meh why practice you injure me so.
@Nexar I also paid for the camera. I also sent in the birthday bill of fare. I, on the other manus, was not hurt when they didn't call or write back. More often than not considering I'1000 an emotional void.
/giphy emotional void
@Nexar It's not so cut and stale. The federal not-solicit law only applies to the Postal service Office. Other shippers are regulated by land law, which may (and often do) make exceptions for clerical errors.
[If this wasn't the case, I might still have the second Trivial Giant ladder that I was sent in error.]
I unremarkably volition contact them. But just recently I ordered a canis familiaris bed from Amazon (afterwards having it in my "later" cart for too long and the cost going upwardly way likewise high) and when it arrived there were two packages on the front stoop. I figured perhaps information technology was like foam in one and the outside roofing in the other, so I open the "foam" ane up first and inside that there's 2 more individually wrapped packages, both with my proper name on them. They turned out to be behemothic furniture protectors. I have no need for them, but I'yard not going to run around trying to notice a box to transport them back in. If they were in a box instead of that stupid plastic aircraft bag I would have done something nigh it. Instead I've got two complimentary furniture protectors just sitting here not being used (along with a "cave-fashion" dog bed that my canis familiaris refuses to go inside, so she just sleeps on superlative of it, lol)
3